Privacy Policy – OZ Home Deals

Last Updated: 12 September 2025

At [Your Store Name], protecting your personal information is important to us. This policy explains what information we collect, how we use it, and your rights under the Australian Privacy Principles (APPs) in the Privacy Act 1988.

1. Scope of This Policy

This policy applies to your use of our website, purchases, communication with our support team, and any other interactions with [Your Store Name].

2. Information We Collect

We may collect personal information such as:

  • Name, email, phone number, and delivery/billing addresses
  • Order details and payment information (via secure third-party payment providers)
  • Device and browser information, IP address, and location data
  • Interactions with our website and support team
  • Marketing preferences and feedback

3. How We Collect Your Information

We collect information when you:

  • Browse our website or use live chat
  • Place an order or subscribe to marketing updates
  • Contact us via email, phone, or social media
  • Interact with third-party services integrated into our site

4. How We Use Your Information

We use personal information to:

  • Process and deliver your orders
  • Respond to enquiries and provide customer support
  • Send relevant offers, promotions, and updates (if you opt in)
  • Improve our website, products, and services
  • Comply with legal obligations and prevent fraud

We do not sell your personal information to third parties.

5. Sharing Your Information

We may share information with:

  • Service providers helping us operate our business (e.g., delivery, payment, IT services)
  • Government agencies when required by law
  • Other businesses in the event of a sale or merger

We only share information necessary for the service being provided and ensure partners follow similar privacy practices.

6. Overseas Disclosure

Some service providers may store or process your data outside Australia. We take reasonable steps to ensure they comply with Australian privacy laws.

7. Protecting Your Information

We implement secure systems and procedures to protect your personal information from misuse, loss, or unauthorized access. No system is 100% secure, but we continuously review our practices to safeguard your data.

8. Retention of Information

We keep personal information only as long as necessary to fulfill its purpose or as required by law. Once no longer needed, we securely delete or anonymize the data.

9. Access and Updates

You may request access to or correction of your personal information at any time. Contact us using the details below. We may need to verify your identity before making changes.

10. Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and support marketing efforts. You can control cookies through your browser settings, but some site features may be affected.

11. Marketing Communications

If you opt in, we may send promotional emails or SMS. You can unsubscribe or reply STOP at any time. Consent is not required to make a purchase.

12. Third-Party Links

Our website may link to other sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

13. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect information from minors. If we discover such data, we will delete it promptly.

14. Data Breaches

In the event of a data breach affecting your personal information, we will notify you and the relevant authorities as required by law.

15. Changes to This Policy

We may update this policy to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

16. Contact Us

If you have questions or concerns about your privacy, please contact us:

  • Email: ozhomedeal@gmail.com
  • Website Contact Form