Free Metro Shipping in Australia
Thank you for shopping with us. We understand that getting your pet’s essentials on time is important, and we’re committed to ensuring your order is packed and shipped as quickly and carefully as possible.
Our distribution centres are located in both Sydney and Melbourne, allowing us to deliver efficiently across Australia. Our head office is based in Melbourne.
We offer free standard shipping Australia-wide no minimum spend and no hidden fees at checkout. Just quality service from start to finish.
Processing Time: Orders are typically dispatched within 2 business days of purchase.
Delivery Time: Parcels generally arrive within 7 to 14 business days, depending on your location and courier schedules.
Please note: delivery times may vary due to external factors such as high parcel volumes or courier delays.
We partner primarily with Australia Post, and occasionally with other reliable courier services when needed. In line with current safety practices, signatures are not required upon delivery, contactless drop-offs are now the standard.
If you have any questions about your order or need support, please don’t hesitate to reach out to our customer service team. We’re always here to help.