Free Metro Shipping in Australia
Last Updated: 12 September 2025
Welcome to OZ Home Deals! These Terms of Service govern your use of our website and your purchases with us. By accessing or ordering from our website, you agree to comply with these terms. If you do not agree, please do not use our site or place an order.
OZ Home Deals is operated by OZ Home Deals, ABN: 42 438 655 956. In this document, “we,” “us,” or “our” refers to OZ Home Deals, while “you” or “your” refers to our customers and website users.
We sell products sourced from third-party suppliers. While we aim to provide accurate descriptions, colours, sizes, and images, slight variations may occur. All products are intended for use as described on the product page.
Placing an order constitutes an offer to purchase. Orders are confirmed once we send a dispatch confirmation email. We reserve the right to cancel or decline orders in cases of stock unavailability, payment issues, or suspected misuse.
All prices are in AUD and include GST where applicable. Full payment is required before dispatch. Payment is processed securely through our payment providers. Discount codes must be applied at checkout and do not apply to delivery charges.
We deliver to most Australian addresses. Delivery times are estimates and may vary. Authority to Leave (ATL) is standard unless otherwise requested. We are not responsible for loss, theft, or damage after delivery.
Orders can be cancelled before dispatch. Once dispatched, cancellations are not guaranteed. Address changes after dispatch may incur additional fees and are subject to courier approval.
Change-of-mind returns are accepted within 7 days of delivery if the item is unused, unassembled, and in original packaging. Certain products such as custom-made items, bedding, and assembled products are not eligible. Refunds are processed according to our Returns Policy. Damaged or faulty items must be reported within 48 hours with photos or video.
Some items are flat-packed and require assembly. We provide instructions, and customers are responsible for correct assembly. Improper assembly may void warranties.
Most products carry a 12-month warranty for manufacturing defects under normal domestic use. Misuse, commercial use, or improper assembly may void the warranty.
All content on this site, including text, images, and logos, is owned by [Your Store Name] or used with permission. You may not reproduce, distribute, or use this content without our written consent.
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential losses, delays, or damages arising from use of our website or products. Total liability is limited to the purchase price of the product.
If you create an account, you are responsible for keeping your login details secure. Notify us immediately if you suspect unauthorised access.
Use products only as intended and follow all instructions. We are not responsible for injuries or damage from misuse, improper assembly, or modifications.
We encourage you to contact us first for any dispute. If unresolved, mediation may be pursued before legal action. The laws of NSW, Australia, govern these terms.
For help or questions, contact us via our website Chatbot, Help Centre, Contact Form, or Email at ozhomedeal@gmail.com. Our team is available Monday to Friday, 8:30 am–4:30 pm AEST.
We only contact customers through official channels. We will never ask for passwords or full credit card details by email or message. Report suspicious messages immediately.